本課程對旅館房務管理各項實務作業,均作廣泛的說明。課程除整理重點回顧與學習測試外,並彙集房務、客務專業用語及房務標準作業程序,為有興趣從事餐旅業的學生與業者,提供最完整的專業參考資料

This course indicates that hotel housekeeping various practical operation, extensive description of a wide range of instructions. Also the end of the book in addition to finishing the focus on reviewing and learning tests, and pooled housekeeping, customer Service professional terminology and housekeeping standard operating procedures. Interested in the hospitality industry, students and industry to provide the most complete professional reference.